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News from the Lane Community College Business Development Center
For release October 23, 2009

Brown Bag Discussion on Customer Services and the Bottom Line Held at the Business Development Center

Eugene, OR - Join Gary Smith, Host and Small Business Management Instructor/Advisor for an interactive Brown Bag discussion of what makes great customer service, how to improve it, and turn every difficult customer into a client for life. The discussion session is held at the Lane Community College Business Development Center, 1445 Willamette St, Eugene in Room 213 on Wednesday, November 4 from noon-1:30 p.m. The cost is $25 (includes all fees). Space is limited. Call 541.463.5255 for more information or visit www.lanesbdc.com to register.

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Contact: Shirl Meads, tel. (541) 463-4622, fax (541) 687-0627, e-mail meadss@lanecc.edu

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