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Process Redesign Project
This is an archive of the Process Redesign web pages - for historical and reference purposes only
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What is Process Redesign? Lane Community College's Process Redesign Project is an innovative, holistic approach to recreating organizational structures. At Lane, our staff is reinventing the way the college operates, making the organization more cost effective, efficient and student-oriented. Process redesign could also be defined as a rethinking of ways work is completed and services are delivered. The project involves collecting and analyzing student and staff input using proven tools for evaluating and reinventing processes. The redesign effort involves translating Lane's mission, vision and goals into results. It is a new approach to organizing a community college which cuts across the traditional boundaries created by departments and other organizational structures. Why do we need to redesign? Redesign is taking place at Lane because we recognize that we must responsive to change and able to face new challenges. Some these challenges include enrollment growth, rapid advances in technology, changing demographics, increased shared decision-making, and financial limitations under Oregon's Measure 5 property tax limit. For more background information, please visit our Project History page, or take at look at Linda Waddell's article on Rethinking Student Services. Will jobs be lost or changed? The Board of Education adopted an employment security policy to affirm its intention that process redesign not result in the loss of jobs. However, jobs WILL change. Staff will not loose employment, but they may need additional training to perform new tasks. Details of employment changes are being governed via union contract. For more information see our Employment Security Policies & Agreements Page. How is the project proceeding? The president and vice presidents adopted process redesign in 1995 and authorized technology and process analyses that year. The project has evolved to focus on six key process areas:
Technology improvements began at once and are ongoing because we feel that a solid technological infrastructure is an absolute prerequisite to successful process redesign. Many of these improvements are based on information detailed in the Information Technology Assessment. The first phase of Process Redesign has been focused on services to students. This phase has come to be known as Students First! The focus of the Students First! project is to achieve significant change and improve performance in meeting the service needs of students/customers. The initial timeline for this project extends from March 25 to July 26 1996. For more information: Contact Project Chair Linda Waddell at (541) 463-5200.
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