DigiTar Spam Filter

Setting up Your DigiTar Login & Password DigiTar and Moodle How to Report Spam Logging Into DigiTar Portal DigiTar Security System Overview (pdf) DigiTar System "How To" Page Preventing Quarantine of Outside Emails

1. Setting up Your DigiTar Login & Password
   1. Go to the DigiTar login screen: https://portal.digitar.com/.
   2. If this is the first time you have visited this site, don't try to log in.
   3. Click on the Forgot Password button at the top right corner of the screen.
   4. Enter your full lanecc email address (you@lanecc.edu) when prompted.
   5. This will cause an email to be sent to your GroupWise account from passwords@digitar.com
   6. Log into your GroupWise account.  Find and open the email from passwords@digitar.com.
   7. Click on the link provided in this email for resetting your password.  The link will look like this:

      There has been a request to reset your password. To reset your password, navigate your broswer to https://portal.digitar.com/reset/final?id=8600529663824020080201170312

   8. This will open the Reset Password screen where you can enter whatever password you want.  We recommend using the same password you use for GroupWise.  Enter your password twice and click on the Reset Password button
   9. Look for the confirmation message:
           [The password for yourid@lanecc.edu has been reset!]
   10. After entering your password, click on the Portal link to log into your DigiTar quarantine home page.
   11. For additional help, see the How To page at:
       http://support.digitar.com/index.php?title=Category:How_do_I...
2. DigiTar and Moodle
   1. All email from moodle.lanecc.edu is automatically whitelisted through to the addressee's mailbox.  Any delivery issues involving email that originates from within Moodle probably have other causes.
3. How to Report Spam
   1. Highlight the spam message(s) in your inbox. (You can report multiple messages at once via a single forward.)
   2. Click the “Forward” button in your mail program.
   3. Type report_spam@spam.digitar.com in the “To:” field for the forwarded message.
   4. Send the forwarded message.
   5. The spam message has now been reported and re-classified. You can now safely delete the spam message from your mailbox.

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