Appendix E
Team Evaluation Process and Criteria
Table of Contents | Students First! Page
EVALUATION PROCESS
Annually, the team sets achievable, reasonable, and quantifiable goals as they relate to the delivery of service to students.
Evaluation is informative and evaluative as follows:
Type of evaluation |
Who is being evaluated |
Team feedback |
team |
Peer feedback |
individual team members |
Team Leader evaluation |
team and individual team members |
Customer survey |
|
students |
team |
other teams |
team |
EVALUATION CRITERIA
Customer's (students and others at the college) needs are met
Innovation in delivery of service
Cooperation between individuals within the team and with other teams
Networking beyond the team - both the individual and other teams
Individual and team responsiveness to the needs of Lane
Established, defined, and achieved performance standards (e.g. measures of efficiency and effectiveness)
Team goal(s) accomplished
Teams functioning collaboratively
Cooperation between teams
Team is productive
Effective group process
Individual contributes to team success |