Appendix B
Questions for Interviews with Service Providers
Table of Contents | Students First! Page
Purpose:
Provide assistance with implementation planning
Review key issues, proposed solutions, and action plans for implementation
Identify resources needed to implement recommendations
Questions:
How familiar are you with the recommendations that impact or involve your department?
What questions do you have about the recommendation(s) that impact or involve your department?
Are the key issues and current situation outlined in the 'Five Dimension Review and Revised Action Plan' accurate?
What changes do you suggest be made to the recommendation(s)?
Are there any projects or initiative your department is currently working on that are related to the recommendation(s)?
Are there any planned future projects or initiatives that are related to the recommendation(s)?
What other projects or initiatives unrelated to the recommendations is your department planning to implement within the next year? Two years?
One of the primary reasons for meeting with you is to identify the resources that are required to successfully implement the recommendation(s).
What College resources (e.g., technology, facilities) do you think are essential for your department to implement the recommendation(s)?
Are there any limitations (e.g., resources) within your department that may affect its ability to implement the recommendation(s)?
Do you have any suggestions for how to reallocate staff resources within your department or with other departments?
Do you anticipate any changes in staffing within the next year or two?
What do you think are barriers to implementation of process redesign?
What factors or issues do you think need to be addressed to make process redesign a success?
Do you have any questions or concerns that you would like the implementation team to address?
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