Roles and Responsibilities
Board of Directors	Monitor strategic direction of redesign results Approve project budgetary requirements
College President/Executive Leadership Team	Determine and communicate the Call to Action Establish criteria for process selection Approve project structure and roles including specific decision-making responsibilities Select members of the Process Redesign Leadership Team Commit internal and external resources Enthusiastically support all phases of the project, including exploratory and planning, analysis, redesign and implementation Approve major changes to organization structure, work and operating policies Create an environment for success (e.g. allowing creative, non-judgmental input)
Process Redesign Leadership Team	Communicate strategic direction and vision for redesign Select processes for redesign Define process scope limitations (boundaries) Determine internal and external resource requirements Monitor overall project progress Adjust project approach as needed Evaluate and recommend new operating policy changes Review process change proposals and make recommendations to the Executive Leadership Team Set performance standards for each process Set measurement and rewards for project participants Develop and implement change management strategy Sponsor campus-wide communications
Project Management Team (Marie Matsen and Linda Waddell)	Identify internal and external resource requirements Design and lead key meetings Establish work plans, schedules Provide leadership support to team activities Facilitate communications among project participants Control completion of work tasks Manage project budget Report progress of project Identify new policy change requirements
Employee Representatives Group	Review project progress and plans Identify and address concerns of represented employees
Process Evaluation and Selection Team (PEST)	Identify and evaluate core processes Recommend processes for redesign
Information Technology Assessment Team (Nick Cheshire and Jerry Nehring)	Evaluate information technology infrastructure to determine readiness for redesign Assess organizational services and identify improvement opportunities
Consultants	Provide overall project guidance Train teams on methodology and group skills Assist redesign teams in applying methodology Facilitate change management and communications
Redesign Teams	Conduct detailed analyses of current processes Understand the customers' requirements Provide creative alternatives in redesign Recommend required process changes Develop the detailed implementation plans Work with the existing organization to adopt the new processes Identify and report resistance to change Inform affected departments of project status