This is an archive of the Process Redesign web pages - for historical and reference purposes only
Charges, Payments & Adjustments and Cashiering
Extend financial transaction opportunities to service units for conducting charges, payments, and adjustments.Due Date: 9/97
| Task |
By Whom |
By When
Start--End Dates |
Resources
Required |
Define position re: fiscal processes
Define Lane position re: overall responsibility and authority for fiscal processes including custodianship of funds, internal accounting controls, and regulatory requirements. |
Marie Matsen,
Verne Whittaker,
Kay Malmberg |
10/96 - 2/97 |
|
| Based on above position, define scope of Students First! Resource Representatives and Student Finance Team in transaction charges, payments, and adjustments. |
Kay Malmberg,
Verne Whittaker |
2/97 - 2/97 |
|
| Identify and establish service area proceduresIdentify service areas that originate charges, payments, and adjustments. |
Kay Malmberg |
2/97 - 3/97 |
|
| Interview applicable service areas to assess need and interest in processing transactions on site. |
Kay Malmberg,
Service area representative |
2/97 - 4/97 |
|
| Determine feasibility of each service area processing transactions on site. |
Kay Malmberg,
Service area representative |
2/97 - 4/97 |
|
| Establish cash and internal control procedures in each service area processing transactions on site. |
Kay Malmberg,
Verne Whittaker,
Service area representative |
2/97 - 4/97 |
|
| Establish reporting procedures including ongoing responsibility for monitoring performance of service areas. |
Kay Malmberg,
Verne Whittaker |
3/97 - 4/97 |
|
| Investigate alternatives to dealing with cash at certain service areas - tie to credit extension and charging policy. |
Kay Malmberg,
Verne Whittaker |
4/97 - 5/97 |
|
| Establish procedures for transaction processing, including assignment of responsibility, authority, security, approval, and documentation requirements. |
Kay Malmberg,
Verne Whittaker |
4/97 - 6/97 |
|
| Establish procedures for deposits, revenue recording, accountability, interfacing with College Finance, and record-keeping. |
Kay Malmberg,
Verne Whittaker |
4/97 - 6/97 |
|
| Task |
By Whom |
By When
Start--End Dates |
Resources
Required |
| Establish parameters and service level for each service area based on:
type of service area
staffing level/ability
security/location
volume of transactions
willingness to participate
|
Kay Malmberg, Service area representative |
4/97 - 5/97 |
|
Determine & test computer programming needs
Determine computer programming needs and timelines to facilitate distribution of transaction processing capabilities. |
Nick Cheshire,
Programming Team Rep.,
Kay Malmberg |
3/97 - 5/97 |
|
| Perform and test computer programming. |
Nick Cheshire,
Programming Team Rep.,
Kay Malmberg |
5/97 - 5/97 |
|
| Obtain & install equipment in service areasDetermine equipment needs of participating service areas. Assist departments with obtaining and installing equipment. |
Computer Services Rep.,
Kay Malmberg,
Service area representative |
5/97 - 8/97 |
|
Release authority to service areas
Determine skill sets and levels of competency required to process transactions, and incorporate in appropriate job descriptions. |
Kay Malmberg,
Personnel Services |
5/97 - 6/97 |
|
| Arrange for release of system capabilities, establishment of cash bases, initial in-depth staff training. |
Kay Malmberg,
Service area representative |
8/97 - 9/97 |
|
| Provide monitoring and training at service areas. |
Kay Malmberg |
6/97 - 9/97 |
|
Initiate link with bookstore & library systems
Investigate linking bookstore and library computer systems to student database so charges and adjustments can be made directly to the students account. |
Kay Malmberg,
Nick Cheshire |
7/97 - 9/97 |
|
| Perform computer programming to link the bookstore computer system to the student database |
Programming Team,
Shelley Dutton,
Kay Malmberg |
7/97 - 8/98 |
|
| Test programming and activate bookstore link to student database |
Programming Team,
Shelley Dutton,
Kay Malmberg |
6/98 - 8/98 |
|
| Task |
By Whom |
By When
Start--End Dates |
Resources
Required |
| Perform computer programming to link library computer system to student database. |
Nick Cheshire,
Computer Services Programming Rep.,
Library Rep.,
Kay Malmberg |
7/97 - 8/98 |
|
| Test programming and activate link to student data base. |
Nick Cheshire,
Computer Services Programming Rep.,
Library Rep.,
Kay Malmberg |
6/98 - 8/98 |
|
|
|
