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Process Redesign Project
This is an archive of the Process Redesign web pages - for historical and reference purposes only
College-Wide Advising System
Establish a college-wide advising system utilizing teams in multiple locations.Due Date: 12/97
Task By Whom By When
Start--End Dates
Resources
Required
Establish College advising philosophy and policy.
Establish College philosophy for advising and draft policy.
Phyllis Geyer,
Carol Lynn Morse,
John Winquist
10/96 - 10/96  
Present and review draft with Counseling Department during inservice. Phyllis Geyer,
Counseling Dept. Staff
10/96 - 11/96  
Incorporate revisions in draft advising philosophy and policy. Carol Lynn Morse,
John Winquist
10/96 - 12/96  
Submit draft to Executive Leadership Team for endorsement. Linda Fossen,
John Winquist
11/96 - 12/96  
Review and endorse draft. Executive Leadership Team    
Disseminate endorsed philosophy college-wide. Phyllis Geyer 12/96 - 1/97  
Review policy periodically during implementation of advising teams. Implementation Team,
Counseling Dept. Staff,
Pilot Advising Teams
12/96 - 8/97  
Reflect Advising Team structure and functions in revised policies and procedures. Draft descriptions of desired advising and team structure and functions expected to be in place by 6/98. Rich Freund,
Carol Lynn Morse,
John Winquist
11/96 - 1/97  
Identify, review and revise documents describing existing policies and procedures to reflect advising team structure and functions. Mason Davis,
Rich Freund,
Phyllis Geyer,
Carol Lynn Morse,
John Winquist
11/96 - 1/97  
Expand College-wide advising policy statements to match desired structure and functions. Carol Lynn Morse,
John Winquist
12/96 - 1/97  

Task By Whom By When
Start--End Dates
Resources
Required
Review revised policies, procedures and team structure. Counseling Dept. staff 1/97 - 1/97  
Incorporate revisions in draft policies, procedures, and team structure. Carol Lynn Morse,
John Winquist
1/97 - 1/97  
Submit draft to Executive Leadership team for endorsement. Linda Fossen,
John Winquist
2/97 - 2/97  
Review and endorse draft. Executive Leadership Team    
Disseminate endorsed Advising Team policies and procedures college-wide. Phyllis Geyer 2/97 - 3/97  
Review written procedures as team structure and team functions are defined. Carol Lynn Morse,
John Winquist,
Counseling Dept. staff
3/97 - 6/98  
Present a compendium of written procedures to the Executive Leadership Team for their information. Phyllis Geyer 10/97 - 10/97  
Survey all advising/development services.
Draft a survey of all providers of advising and development services to identify potential employees for Advising Team assignments. Include services related to student retention, articulation, and staff training.
Carol Lynn Morse,
Craig Taylor,
John Winquist
2/97 - 3/97  
Review draft with selected individuals who conduct advising. Carol Lynn Morse,
Craig Taylor,
John Winquist
2/97 - 3/97  
Develop final draft of questionnaire. Carol Lynn Morse,
John Winquist
2/97 - 3/97  
Administer questionnaire to identified providers. Carol Lynn Morse,
John Winquist
2/97 - 3/97  
Provide telephone follow-up regarding questionnaires not returned. Carol Lynn Morse,
John Winquist
3/97 - 3/97  
Summarize questionnaire results. Carol Lynn Morse,
John Winquist
3/97 - 4/97  
Report results to Implementation Team. Phyllis Geyer 3/97 - 4/97  
Establish and train pilot teams to test new advising delivery processes.
Develop criteria for selecting pilot teams to test new advising delivery processes.
Carol Lynn Morse,
John Winquist
11/96 - 12/96  
Interview prospective team members (individual or group interviews). Carol Lynn Morse,
John Winquist
12/96 - 2/97  

Task By Whom By When
Start--End Dates
Resources
Required
Negotiate counselor and advisor placements with Director of Counseling. Carol Lynn Morse,
John Winquist
12/96 - 2/97  
Negotiate placement of neighborhood team members with Department administrators. Carol Lynn Morse,
John Winquist
12/96 - 2/97  
Finalize and publicize team assignments. Phyllis Geyer 1/97 - 2/97  
Train pilot teams using current advising-related training. John Winquist 2/97 - 3/97  
Establish/implement instructional training program that meets instruction program needs.
Survey instructional programs, in conjunction with Placement Testing survey, to determine advising information training needs.
Carol Lynn Morse,
John Winquist
2/97 - 3/97  
Define goals of training program for instructional programs. Carol Lynn Morse,
John Winquist
3/97 - 4/97  
Develop training program that meets advising information needs of instructional program. Mason Davis,
Rich Freund,
Phyllis Geyer,
Carol Lynn Morse
John Winquist
3/97 - 4/97  
Draft descriptions of training program modules. Carol Lynn Morse,
John Winquist
3/97 - 4/97  
Develop individual program modules. Carol Lynn Morse,
John Winquist
4/97 - 5/97  
Pilot test and evaluate each module as completed. Carol Lynn Morse,
John Winquist
4/97 - 6/97  
Refine program modules and their descriptions. Carol Lynn Morse,
John Winquist
4/97 - 6/97  
Implement revised training program. Carol Lynn Morse,
John Winquist
6/97 - 8/97  
Establish advising teams needed and identify team members.
Assess results of college-wide survey of advising needs and college-wide inventory of employees.
Carol Lynn Morse,
John Winquist,
Focus Group
2/97 - 4/97  
Collect student major statistics and budget information. John Winquist 3/97 - 4/97  
Determine number of advising teams needed and define individual team membership. John Winquist 3/97 - 3/97  
Interview prospective team members (individual or group interviews) and finalize team assignments. Phyllis Geyer,
Carol Lynn Morse,
John Winquist
4/97 - 5/97  

Task By Whom By When
Start--End Dates
Resources
Required
Negotiate counselor and advising placements with Director of Counseling. Phyllis Geyer,
Carol Lynn Morse,
John Winquist
3/97 - 5/97  
Negotiate placement of neighborhood team members with department administrators. Phyllis Geyer,
Carol Lynn Morse,
John Winquist
3/97 - 5/97  
Publicize composition of advising and counseling teams. Phyllis Geyer,
Carol Lynn Morse
5/97 - 6/97  
Develop incentives for participation.
Collaborate with Annual Advising Committee to interface advising activities with annual advising activities.
Tim Blood,
Mason Davis,
Rich Freund,
Carol Lynn Morse,
John Winquist,
Ginger Yamamoto
3/97 - 6/97  
Form a committee to explore possibilities for incentives. John Winquist 3/97 - 4/97  
Review committee findings. Counseling Dept. staff 5/97 - 6/97  
Incorporate feasible incentives into College-wide advising plan. Annual Advising Committee,
John Winquist
6/97 - 7/97  
Disseminate information about the incentive plan across the college. Phyllis Geyer
Carol Lynn Morse
6/97 - 6/98  
Recruit, train, and assign student peer associates to advising teams.
Investigate expanded funding for peer associates.
Carol Lynn Morse,
John Winquist
1/97 - 3/97  
Investigate student associate potential role with CWIC and advising teams. Carol Lynn Morse,
Julia Poole,
John Winquist,
Counseling Staff
3/97 - 4/97  
Survey current training activities resources. Carol Lynn Morse,
Julia Poole,
John Winquist
3/97 - 4/97  

Task By Whom By When
Start--End Dates
Resources
Required
Determine additional training needs and resources for student associates. Carol Lynn Morse,
Julia Poole,
John Winquist
3/97 - 4/97  
Determine training needs of advising teams. Carol Lynn Morse,
John Winquist,
Pilot Advising Teams
5/97 - 6/97  
Outline training needs, resources, and materials needed for training. Carol Lynn Morse,
John Winquist
6/97 - 7/97  
Develop timeline of training activities. Carol Lynn Morse,
John Winquist,
Pilot Training Teams
6/97 - 7/97  
Develop training materials. Carol Lynn Morse,
John Winquist,
Counseling staff TBA,
Pilot Training Teams
6/97 - 8/97  
Implement training Julia Poole,
Pilot Training Team
6/97 - 10/97  
Revise web page.
Develop advising information for inclusion in the advising web page.
Counseling Staff 11/96 - 5/97  
Develop student decision matrix.
Develop a new student decision matrix for Students First! Resources Representative.
John Winquist 9/97 - 12/97  
Develop electronic system.
Develop electronic system to document advising services delivery process for both credit and non-credit students.
Tim Blood,
Nick Cheshire,
Carol Lynn Morse,
John Winquist
5/97 - 12/97  
Assess degree audit system.Assess degree audit system and explore alternative software. Nick Cheshire,
Carol Lynn Morse,
John Winquist,
Admission Staff TBA,
Counseling Staff TBA
5/97 - 10/97  

 

   

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