LASR Implementation Management Team Charter
September, 2001

• Problem Statement:  The College will implement the SCT Banner information system to support business functions and provide services to students and staff.  This system will replace outdated administrative systems currently in use at Lane.
• Sponsor: The Lane Administrative Systems Renewal Steering Committee (LASR SC) includes representation from employee groups and meets the shared governance commitment of the LASR Project.  The LASR SC is the sponsor of the LASR Implementation Management Team (LIMT).  The LASR SC is responsible for setting the strategic direction for the project and for major policy decisions.  The LASR Project Director serves as liaison between LIMT and the LASR SC.
• LIMT Purpose:  The LASR Implementation Management Team (LIMT) is responsible for  the completion of all implementation tasks, and for ensuring that the implementation objectives for the project are met and that the end user functional perspective for each area of the college impacted by the project is incorporated into the final Banner configuration.  LIMT members will serve as a two-way communication link between the project and the campus community, making sure that faculty, classified and management views about systems needs are sought and considered.  LIMT members will lead and/or participate in business process analysis and redesign required to make the best use of software features and capabilities, provide leadership in implementing new processes, policies and procedures, identify additional staff who will serve on Project Action Teams and provide for a college-wide cross-functional perspective and approach to implementation.  Members may also be team leaders for one or more Project Action Team.
• LIMT Membership: Members of LIMT represent the four major administrative areas impacted by the Banner implementation, Computer Services, Institutional Research, Assessment and Planning, the Budget Office and the two major instructional components of the college.
  • Chuck Appleby - Computer Information Technology 
  • Stan Barker - College Finance
  • Linda DeWitt - LASR Project Director, Student Financial Services
  • Helen Garrett - Enrollment Services
  • Debra Lamb - Community Education
  • Kay Malmberg - Budget Analyst
  • Stephen Pruch - Computer Services
  • Dennis Carr - Human Resources
  • Craig Taylor - Institutional Research, Assessment and Planning
  • James Brunner - SCT Project Manager, serves as a non-voting member of LIMT.

Outcomes and Scope: 

LIMT is responsible for completing the following tasks: 

• A Project Definition Document
• Other project documentation
• Implementation of all systems purchased from SCT to support the administrative and non-instructional service needs of the college.  This will include:
  • Finance system
  • Human Resource system
  • Student system
  • Financial Aid system
  • Web interfaces and services for students and staff
  • Full system documentation via a web interface
  • All required forms available via a web interface
  • Completion of all project work on schedule and within budget. 
• End-user training for Lane staff in the use of the Banner software.
• A training plan for technology training for Lane staff to enhance the use of the Banner software.
• Decisions about the purchase of productivity software (i.e. Schedule 25, Crystal Reports)
• Recommend any additional funds to complete Phase 3 of the project

LIMT will develop systems and processes to support the following outcomes:

• A cohesive team to direct the implementation, provide opportunities for staff involvement, and address Banner issues on an on-going basis after implementation
• A strategy for cross-departmental approaches to shared data
• Redesign of institutional administrative processes to meet the following goals:
  • improve staff efficiency and effectiveness, 
  • enhancement of services for students and staff 
  • cost savings for the college
• Lane resources required for a successful implementation are available when needed and that sufficient resources are available to complete implementation work and tasks.
• Managing conflict regarding implementation decisions
• Managing change
• Communicating with the campus about Banner to support implementation and on-going operation
• Receiving, evaluating and approving requests from college departments responsible for the implementation for staffing backfill funds 
• Receiving, evaluating and approving requests from college departments for workstation upgrades needed to access the software
• Allocation of budgeted resources for SCT Summit conference attendance by Lane staff
• Developing staff skill in end-user departments (power users) to serve as liaisons to Computer Services and to ensure continued high performance of the administrative system through the post-implementation phase and on an on-going basis.

Principles:

• The Lane LASR Project Director and the SCT Project Manager will facilitate the LASR Implementation Management Team.
• The LASR SC expects that the work of LIMT will be accomplished within the framework of the college's shared governance goals.
• The LASR Steering Committee expects that LIMT membership is a high priority for each participant.
• Members are expected to attend weekly meetings and to complete assigned tasks by the deadlines.
• Team members are responsible for communicating and consulting with the groups they represent and with other campus groups as appropriate.
• LIMT will make decisions about policies, processes and procedures that are within the scope of each member's regular job assignment.
• LIMT will recommend policy changes that are beyond the scope of members' regular job assignments to the Steering Committee for decisions.
• LIMT will implement Banner solutions that are consistent with recent Lane planning efforts related to working relationships, process redesign and strategic planning.
• The team must efficiently discharge its duties.  This is a critical project on an aggressive time schedule.

Budget/Administrative support:

• Computer Services will monitor and manage the LASR budget.
• The LASR Project office will provide administrative support for LIMT.

Monitoring:  LIMT will report monthly to the Steering Committee.

Timeline:  Initial planning between SCT and Lane has resulted in the following general timeline:

Authority: 

I = Inform C = Consult R = Recommend A = Approve