| 2-55 Instructional media, library organization and on-line learning opportunities and methods |
2-155 Train staff in the application of applicable federal and state regulations associated with OSHA, FCC, ISO and ADA statutes, copyright laws and administrative rules |
2-170 Assist and train students and/or staff in a multi-user environment |
| 2-175 Design and create workshop training materials for staff training |
2-190 Assist/train staff and/or students in web page design |
2-300 Using indvidual strengths and interests to accomplish team goals |
| 2-310 Maintain technical skills as they pertain to job profile |
3-150 Implement and maintain individual training records for technical staff appropriate for job and performance review criteria |
3-160 Coordinate and implement instructional training needs for staff |
| 3-265 Develop materials, curricula and lesson plans to convey technical knowledge, practical procedures and specialized techniques or learned disciplines |
3-285 Organize and hold forums for staff |
3-330 Expand one's technical skills and keep abreast of technological changes; proactive approach to addressing current training needs |
| 1-15 Data entry and retrival menus and input screens (or aptitude to quickly acquire) |
1-60 Use a keyboard, mouse, and/or other common input device to enter computer information |
1-65 Use application software (word processing, file management, mail spreadsheet, browsers, etc) |
| 1-80 Retrieval of computer information via printer or screen output |
1-85 Apply manual dexterity necessary to use hand tools |
1-90 Monitor computer and/or administrative system user needs and respond to or refer help requests via telephone, email and/or personal contact |
| 1-95 Perform tasks arising from College work cycles |
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| 2-130 Assist in the development of long-range departmental standards and goals |
2-135 Create/maintain databases and/or spreadsheets to record and track departmental records |
2-140 Monitor and maintain adequate levels of supplies and materials |
| 2-145 Organize, plan, schedule and monitor workloads and task-completion of hourly staff and student employees, in response to peak use of facilities and the "skill fit" of employees |
2-180 Express "how-to" information in a published document for use by the end user (e.g., email name/password form) |
2-195 Research information from various internal and external resources (including obscure and/or difficult-to-access resources) in order to solve a problem or respond to a request |
| 2-220 Monitor UPS operation |
2-227 Update and maintain security matrices and applications to control user permissions (add, change, delete table entries) |
2-235 Use sound soldering application and removal practices involving sensitive electronic components |
| 2-240 Use schematic and wiring diagrams to locate electrical and/or network connections and utility closets or to make electro-magnetic repairs |
2-245 Make precision repairs to electrical, electronic and/or mechanical equipment |
3-145 Set priorities related to the scheduling of classified and hourly staff and the monitoring of facility use |
| 3-165 Specify and order computer and/or electronic parts and systems |
3-170 Coordinate installation of equipment and/or software to conicide with facility lag time or academic schedule breaks |
3-175 Track and schedule equipment maintenance |
| 3-190 Monitor system performance and adjust with fine tuning, optimization and load balancing techniques |
3-195 Use security matrices, menu systems, network protocols and directory services to maintain system security |
3-215 Documentation of network and/or administrative systems for maintenance and archival purposes |
| 3-225 LAN workstation support, including OS and application support, as well as printing and connectivity issues |
3-230 Obtain resource and product information (drivers, patches, etc) from vendors via internet, phone, manuals, publications |
3-240 Test new hardware and software for integrity, usability, and integration with existing systems and configurations |
| 3-255 Maintain/preserve currently functioning systems at the network (multi-user) level |
3-270 Apply electronic publication design techniquest (web, PDF, print, interactive forms, etc) |
3-295 Use calibration equipment to adjust and calibrate tools, instruments and components |
| 3-305 Request and obtain manufacturer authorization to work on specialized |
4-65 Coordinate/Lead research relating to adapting/converting existing systems and configurations to another system |
4-85 Design, develop and implement new security systems to control user access and permissions, or maintain existing system(s) to enforce security at College-wide and global access levels (i.e., firewalls) |
