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Recruitment and Selection Competencies
These competencies can be used to develop recruitment and selection criteria and standards. They can be a source of information for framing behavioral and motivation-based inquiries of job candidates. Some of these competencies may have applicability to setting performance management expectations and assessing employee performance.
| Computer-Related Technology |
| 1-05 Computer input, output & peripheral devices |
1-10 Micro-computer applications & utility software |
1-20 Micro and/or administrative computer hardware |
| 1-25 Computer architecture & industry standards |
1-30 Micro-computer operating systems |
1-70 Install standard software & upgrades |
| 2-60 Browser and web server applications, as well as internet/intranet protocols and interfaces |
2-185 Setup and configuration of web browsers and internet connectivity |
2-80 Backup and UPS software functions |
| 2-95 Computer hardwared, inlcuding boards, chips, storage devices, power supplies, input and output devices and peripherals |
2-205 Computer hardware assembly |
3-100 Strengths and weaknesses of existing system components and the potential benefit of new and upcoming technologies. |
| 2-210 Support system printing (setup, abort, reset fan, startspool, etc.) |
2-215 Backup tape rotation maintenance and restores |
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| 2-15 Database, spreadsheet, scheduling, and related software |
3-30 Database concepts, data structures, data dictionaries, performance variables, maintenance tools, user access and data transfer methods |
3-185 Database design and maintenance; use database and data dictionary creation and maintenance tools to produce functional, maintenance systems. Ensure data validity, recognize errors and inconsistencies |
| 3-45 Security tools such as firewalls, certificate servers, authentication, encryption monitoring software |
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| 3-62 Data colleciton, research design, survey methodolog and statistics (averages, percent changes, etc) |
3-207 Design and create survey instruments using valid research methods, to fulfill requests |
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| 3-75 Work documentation standards and tools |
3-85 Diagnostic tools and their use (e.g., SIMM testers, oscilloscopes, multi-meters, cable testers, Norton Utilities) |
3-95 Connectivity and interoperability of diverse products and components (and their respective vendors), their areas of incompatibility and benefits/trade-offs involved) |
| 3-130 Calibration processes and parameters |
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| 3-210 Configure different systems to exchange data |
3-245 Configure UPS software for server monitoring |
3-250 Setup backup tape rotation and verify backup |
| 3-275 Use computer generated photograph or image manipulation and preparation software for publication, the web, or CD use |
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| Network-Related Technology |
| 2-70 Computer operating systems, applications and network connectivity |
2-75 Parallel, administrative system and network printing |
2-200 Configure new work stations and peripherals for network use |
| 3-90 Network operating systems, protocols, equipment, connectivity components and requirements and their interrelationships |
4-10 Currently used network operating systems, protocols and programming languages |
4-15 Integration of existing and new hardware/software configurations at the network operating system (client/server) level |
| 4-20 Principles and practices of LAN/WAN design, configuration and documentation |
4-25 Network-based applications, including any interdependencies and/or network operating system requirements and/or weaknesses |
4-70 Assess, design, develop, maintain and document LAN/WAN infrastructure and related equipment |
| 4-75 Maintain, upgrade and integrate multiple network operating systems |
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| Programming-Related Technology |
| 2-85 Basic programming theory and techniques |
2-225 Use basic programming languages (including scripts, batch files and macros) and tools to produce desired output |
3-35 Complex programming concepts and methods |
| Instructional-Related Technology |
| 3-105 Software/hardware application (tools) pertinent to educational settings (workshop and/or one-on-one instruction) |
3-110 User technology training needs, including working knowledge of computer-based instructional delivery methods and their appropriateness to specific training needs |
3-115 Instructional techniques used in adult learning and technology-based learning work environmentsa |
| Maintenance and Repair-Related Technology |
| 2-100 Electronic and electro-mechanical theory; AC/DC, analog, digital and waveform technology |
2-105 Electrical and/or mechanical equipment repair techniques and practices |
2-110 Schematic diagrams and their use |
| 4-30 Integration of existing and new analog/digital equipment with computer and/or electronic/electrical systems (e.g., TV, radio stations and performing arts) |
4-80 Design and document large complex systems, such as radio/television stations and performing arts systems |
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| Web-Related Technology |
| 3-120 Publication and web standards; layout, illustration, web authoring and digitizing applications |
3-125 Commonly used web programming and scripting tools (Java, HTML, Perl, CGI), as well as file transfer protocols |
| Telecommunications-Related Technology |
| 3-141 College-wide telephone system (PBXx exchange, Voice-mail system, Automatic Call Distribution System) including system capabilities and user needs |
3-311 College-wide telephone system; equipment set up, programming, additions/deletions/changes, trouble-shooting. Monitor and run diagnostic reports on system usage and trouble calls |
| Supervisory |
| 3-155 Plan and direct the work of subordinates, including the implementation of operational policies and procedures |
| Troubleshooting/Problem Solving |
| 2-90 Principles of troubleshooting and analysis |
2-120 Operational reference materials and technical documentation and their use in installing, configuring, using and/or troubleshooting |
3-80 Industry standard troubleshooting and analysis practices, including awareness of operating environmental factors |
| Miscellaneous |
| 1-35 Hand tools and their appropriate use |
1-50 Copyright laws |
1-115 Listening to and following directions |
| 2-25 MSDS and OSHA statutes and regulations related to safe work practices and personal safety, as applicable to specific work settings and work requirements |
2-30 FCC, OSHA, ISO, ADA and other federal and state statutes and regulations pertinent to the technology field (or aptitude to quickly acquire) |
2-150 Comprehend, interpret, and apply applicable federal and state statutes and regulations in specific situations |
| 2-255 Read, comprehend and apply technical manual information to configure and troubleshoot computer (hardware/software, peripheral and/or electronic devices) |
2-270 Procedures and guidelines associated with exposure to electrical and chemical hazards and related first aid |
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| 4-35 Disaster recovery procedures and practices |
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