Procedure:     Refunds: General
Department:    Enrollment Services
Contact:          John Hamblin, (541) 463-5686              hamblinj@lanecc.edu

The amount of tuition and fee refund will be determined by the type of class and date the student officially drops it using ExpressLane.

Refund deadlines are published each term in the schedule of classes.  Petitions for exceptions to the refund policy are available from Enrollment Services and are reviewed by the director of Enrollment Services. Approvals for petition requests are limited and will only be considered when the request is submitted with attached documentation of a medical or emergency reason why a student could not drop the class by the refund deadline.  Extenuating circumstances (circumstances clearly beyond a student's control) may be cause for a 100 percent refund after the refund deadline.  Written verification (a note from a doctor if the student was unable to attend for medical reasons) is required.  Grades will automatically be deleted when a 100 percent refund is given.

Except for an unavoidable situation, all petitions must be received in Enrollment Services by the end of the eighth week of the term.  Students who cannot attend classes after the eighth week of the term because of extenuating circumstances should check the college policy for the grade options available.

Classes which Lane Community College cancels are refunded in full.  Refunds are mailed weekly.

Enrollment Services will annotate in our system whether a request has been approved or denied.  You may contact Enrollment Services at 541-463-3100 to check on the status of your request, or monitor your Account Summary by using ExpressLane from Lane's Home Page to see that a refund or removal of charges has occurred.