Self-Help - Moodle
Moodle Login Help
When you are logging in to Moodle you are using your myLane L number and pin. Please use the chart below to get answers to the most commonly asked questions about your L number and pin.
| Problem | What to do |
| I forgot my PIN. | Go to ExpressLane, and enter your User ID ('L' number) then click 'Forgot PIN'. Be prepared to answer the security question that you provided for this purpose. |
| I don't know my User ID ('L' number). | Go to ExpressLane, and click 'Need your User ID/L Number?' If you are not able to access your User ID/L Number, you will need to contact the appropriate Lane office. Students contact Enrollment Services for assistance. LCC Employees, contact Human Resources. |
| I don't know my PIN and I've never logged in before. | The first PIN assigned to you is your birthdate in MMDDYY format. For example, if your birthdate is March 9, 1975, your PIN will be 030975. After you login for the first time, you will enter your date of birth PIN once and then again when prompted to Re-enter Your Old PIN. You will then choose a new PIN which can be any 6-characters (letters and/or numbers are OK) except your date of birth. |
| I can't login but I get no error message. | If you are using a Microsoft Internet Explorer browser and are using Windows operating system, you may be experiencing a problem caused by a Microsoft security patch. Go to you Windows Update screen to make sure that you have downloaded all necessary security updates and patches. |
